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Reconnecting a Screenless SolarEdge Inverter to Wi-Fi

Tesla and SolarEdge in garage

Article Contents

Video Demonstration

Relevant Models

Initial Steps

Reconnecting Your Inverter to Wi-Fi

Next Steps

Video Demonstration

 

Relevant Inverter Models

  • SolarEdge Genesis
  • SolarEdge Home Hub
  • SolarEdge SE3K (Three-Phase)
  • SolarEdge HD-Wave (Version Dependent)

Initial Steps

  • First, Try Power Cycling your System: Sometimes just turning your system off and on should be able to fix the issue. Ensure that you follow correct procedure for power cycling your system. If unsuccessful, continue with Wi-Fi reconnection.
  • Correct Wi-Fi Connection: All inverter connections require a 2.4GHz home internet connection. If your current internet plan and router only allow 5.0GHz connection, contact your internet provider to resolve this issue.
  • Wi-Fi Strength: Ensure that the connection to your inverter is strong enough to operate. If your connection isn't strong, you may need to consider the use of a Wi-Fi extender. There are two methods of testing your connection:
    • Quick Method: Seeing how many bars of internet connection your smartphone or tablet receives when standing next to your inverter.
    • Accurate Method: Measuring your connection strength via website or app. We personally recommend using WiFiman by Ubiquiti.
  • Downloading the mySolarEdge App: If you haven’t already, download and install the mySolarEdge app on your smartphone or tablet from the App Store or Google Play Store. If you don’t know your login credentials, please raise a support ticket with SolarHub and we will assist you.

 

Reconnecting Your Inverter to Wi-Fi

Step 1: Open the mySolarEdge App

  • Launch the app on your device.

Step 2: Access Inverter Communication

  • Tap the menu icon (three horizontal lines) in the top-left corner and select “Inverter Communication.”

Step 3: Scan the Inverter’s QR Code

  • The app will prompt you to scan the QR code located on the right side of your inverter (see 3:05 if you are having issues locating the QR code)

Step 4: Activate the Inverter’s Wi-Fi

  • Locate the ON/OFF/P toggle switch on your inverter (see 3:18).

  • Move the switch to the ‘P’ position (to the left) and release it within 2 seconds.

Step 5: Connect to the Inverter’s Wi-Fi Network

  • Your device may prompt you with a Wi-Fi screen that states "Not Connected". Tap "Configure".

  • Find and select your internet connection listed below, enter your password and tap “Join” to connect.

Step 6: Confirm Successful Connection:

  • After a successful connection, the app will display a confirmation message.

  • Additionally, a blue LED light on your inverter indicates an active internet connection.

By following these steps, your SolarEdge inverter should reconnect to your Wi-Fi network, restoring communication with the SolarEdge Monitoring Portal.

Next Steps

When reconnecting your inverter back to the internet, your home data may be delayed. In majority of cases, your inverter should communicate back to your home monitoring relatively fast. If this isn't the case, give the system 24 hours to reconfigure and the issue should be fixed.

If this process is unsuccessful, or if any step throughout the process doesn't work (your SolarEdge app might not be able to recognise your Wi-Fi), try manually reconnecting your SolarEdge inverter.

If you encounter any further issues during this process, please refer to the SolarEdge support page or raise a support ticket with SolarHub’s Support and Service Team for further assistance.