Reconnecting your Sunpower Reserve to Wi-Fi

Ensure Correct Wi-Fi Connection: All inverter connections require a 2.4GHz home internet connection. If your current internet plan and router only allow 5.0GHz connection, contact your internet provider to resolve this issue.
Wi-Fi Strength: Ensure that the connection to your inverter is strong enough to operate. If your connection isn't strong, you may need to consider the use of a Wi-Fi extender. There are two methods of testing your connection:
- Quick Method: Seeing how many bars of internet connection your smartphone or tablet receives when standing next to your inverter.
- Accurate Method: Measuring your connection strength via website or app. We personally recommend using WiFiman by Ubiquiti.

Step 1: Connecting your Device to the Inverter On your smartphone or tablet, go into your settings and turn off your mobile data. If not already on, turn on your smart device's Wi-Fi. In the networks section, join the inverters Wi-Fi network. This will be called "SODXXXXXXXXXXX" (unique to your system's serial number). Enter the password '12345678' and confirm. You should now be connected.

Step 2: Connecting to your Home Network In your internet browser, look up the following IP address: 10.10.10.1. This will take you to a Wi-Fi configuration. Scroll down the page and press the 'Scan' button. This will detect your home network. Connect to your home network. once confirmed, disconnect from the inverter's Wi-Fi.

If this process is unsuccessful, raise a support ticket with SolarHub’s Support and Service Team for further assistance.