Skip to content
English - Australia
  • There are no suggestions because the search field is empty.

Understanding LED Status and Alerts: Tesla

Article Contents

Powerwall 2

Powerwall 3

Troubleshooting

Powerwall 2

LED Indicator (1) LED State Description
Solid Green Powerwall is currently ON and idle, communications online
Pulsing Green (slowly fading ON and OFF) Powerwall is currently operational (charging/discharging)
Flashing Green (rapidly ON and OFF) Fault detected (communication lost or system failure)
OFF Powerwall is currently OFF

Powerwall 3

LED Indicator LED State Description
Solid White Powerwall is currently operational (charging/discharging)
Flashing White Powerwall is currently idle
Flashing Red Fault detected (communication lost or system failure)
OFF Powerwall is currently OFF

Troubleshooting

If your Powerwall is unresponsive, it may be necessary to turn off or power cycle the system. Note that power cycling the system must be done in the proper sequence. You can find articles for both the Powerwall 2 and Powerwall 3 below:

If this doesn't work, check to see whether or not you still have connection established to your Powerwall. This can be checked through the app. If your app indicates that your system is offline, try reconnecting your system to Wi-Fi using the article below:

If this process is unsuccessful, raise a support ticket with SolarHub’s Support and Service Team for further assistance.